Spiced Hot Chocolates

UK DELIVERY OPTIONS

FREE Royal Mail 2nd Class delivery on all orders over £25.00:-

• 3-5 working days
• Tracking information supplied by Royal Mail

Orders under £25.00:-

2nd Class = £2.95

For faster delivery choose: 

1st Class = £3.95

Next day courier service Parcelforce Express:

• £7.50 

All orders will be delivered Monday-Friday, excluding Public Holidays. 

INTERNATIONAL

International delivery is via Royal Mail - International Tracked service.  Shipping cost is based upon the destination region and weight of package.  Standard rates are as follows:

USA

Up to 0.25kg £12.00
0.25kg - 1.0kg £21.20
1kg+ £25.00

Rest of the World

Up to 0.25kg £10.00
0.25kg - 1.0kg £20.00
1kg+ £25.00

For exceptional items in terms of weight or shape, which may require specialist shipping, we will get in touch to agree any additional charges before shipping.

UK RETURNS

For non-faulty items, return postage is at the customer’s expense. Refunds will be given on all items within 7 days of receipt, subject to items being in an unblemished and unused condition.

FOR FAULTY OR DAMAGED ITEMS

To create a Tracked Returns label, use this link: http://www.royalmail.com/track-my-return/create/4250

To arrange a collection from your address: https://send.royalmail.com/collect/youritems

Return items address:- Spice Kitchen, 9 Skyhawk Avenue, Liverpool, L19 2QR

ADDITIONAL INFO

• Refunds are credited to the original payment card
• Any fees associated with shipping will not be refunded, unless the item is faulty. We reserve the right to charge a £5 fee to cover our outgoing postage and packing costs for non-faulty items.
• Items are no longer eligible for return after 7 days of purchase and are considered final sale.